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Frequently Asked Questions

  1. What is an Online Memorial?
  2. Who creates a Memorial Website?
  3. Why create a Memorial Website?
  4. How can somebody access my Online Memorial?
  5. What if I don’t want the public to view my Memorial Website?
  6. How long does it take to create an Online Memorial?
  7. How much does it cost to create a Memorial Website?
  8. How long will my Memorial Website remain online?
  9. How can you ensure my Online Memorial will be online forever?
  10. What if I am having problems with my Memorial Website?
  11. Why do I get "click to run active x" popups?

What is an Online Memorial?
An online memorial is a mini website on the internet, dedicated to your loved one. The site contains features such as:

  1. Photographs
  2. Audio Clips / Video Clips
  3. Background Music
  4. Life Story
  5. Timeline
  6. Light a Candle
  7. Tributes and Condolences
  8. Memories

Online memorials are not meant to replace traditional methods of remembrance and memorialization such as headstones and obituaries, but rather offer an additional means of remembering lost loved ones.

For a more detailed explanation of the features online memorials provide, please click here.

Who creates a Memorial Website?
Memorial Websites can be created by a wide range of people, from close relatives of the deceased, to friends and colleagues of the deceased. The creator of the site can use our “tell your friends” feature to notify others of the Memorial Website’s existence so that they can view the tribute and leave their own tributes and messages of condolence.

Why create a Memorial Website?
There are many reasons why someone would want to create a Memorial Website, but perhaps the most important one for many people is that they want their loved ones to be remembered forever. Creating a Memorial online gives them the opportunity to make sure that the lives of those who have passed away will never be forgotten.

Most users who create an online memorial describe the process as therapeutic as it can often help with the bereavement process to write memories, stories and messages to their loved ones down. By putting these things onto a Memorial Website, the creator of the tribute can truly reflect upon the person’s life and will also become part of a community of people who are all dealing with grief. This is very important as most people who have lost someone they care for can initially feel quite isolated and may need someone to talk to who understands exactly what they are going through.

How can somebody access my Online Memorial?
Each Memorial Website is given a unique website address (e.g. http://john-smith.remembered-forever.org). This allows the user to go straight to the online memorial by simply entering the unique address into the address bar.

This address can be given out to family members and friends, who will then also be able to go straight to the Memorial Website.

Alternatively, the tribute can be searched for by using the search feature on remembered-forever.org. Simply type in the deceased’s first name, surname or both and you will be taken to a list of online memorials which match that criterion.

This means that the public also have access to your Memorial Website, which allows them to view it and offer their own condolences. Most of our users have also suffered a loss of their own and so know what you are going through.

What if I don’t want the public to view my Memorial Website?
Although it can be beneficial to share your loved ones’ story with others, we understand that some people would rather keep their tributes private from the public. When creating your memorial you will be given the option to either have it displayed to the public or to have it password protected.

If you choose to have the Memorial password protected, users will need to enter a password of your choice before they can access the site. You can give the password out to as many or as few people as you like, meaning that you can restrict access to only family and close friends if you choose to do so.

How long does it take to create an Online Memorial?
Creating a Memorial Website takes a matter of minutes. Once you have filled in a form with a few details about yourself and about the deceased, then that is the memorial created. However, most people like to then edit the site and add photographs, audio clips and the life story of the person who has passed away. This means that you can spend as little or as much time as you like editing and adding things to the online memorial.

How much does it cost to create a Memorial Website?
Creating a Memorial Website does not cost anything. It will be hosted absolutely free of charge for a trial period of 5 days. However, after 5 days if you wish to keep the memorial online so that you and others can view it, then a one off payment of £50 / $98 (approximately) is required to ensure it stays on the internet forever. This sponsorship fee covers the cost of everlasting hosting for your tribute and can be paid by anyone, whether the creator of the memorial, or a visitor.

Also, 5% of the fee will be donated to charity. Every quarter, Remembered Forever donates 5% of all proceeds to charity. The money is split between a large charity and a smaller charity or trust.

How long will my Memorial Website remain online?
After the creation of your Memorial Website, it will remain online for 5 days for free. If you or a visitor choose to sponsor the tribute, then it will stay online forever, allowing future generations to view it and leave their own personal messages and tributes.

 

How can you ensure my Online Memorial will be online forever?
Each memorial created is saved onto our dedicated server (the computer system responsible for holding and storing memorial information) which contains a backup, which, in the unlikely event of the server failing, will store all of the memorial data. This means that each individual memorial will remain safe and secure no matter what.

What if I am having problems with my Memorial Website?
If you are having any problems with your Memorial Website, then please do not hesitate to contact our support team at: . Alternatively, you can contact us via our live help support which can be accessed from the Remembered Forever homepage or your memorial websites administration panel. This will allow you to chat with a helpful member of our support team.


Why do I get "click to run active x" popups?
If you are getting a popup on your browser when you navigate around your memorial which says “click to run active x”, your security settings may need to be altered. To ensure you can enjoy all of the features of Remembered Forever, do the following in your browser:

  1. Go to tools on the toolbar
  2. Click on Internet Options
  3. Click on the securitytab
  4. Click on custom level or customize
  5. Go through the list of security settings and make sure that any which refer to activeX are set to enable
  6. Save the settings, and restart your browser to see the changes.

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